Auckland Carpet Care
24/7 EMERGENCY FLOOD RESPONSE

Flooded? Every hour counts

Burst pipe, storm, overflowing gutter - we extract the water, dry the structure, and prove it with moisture readings. IICRC water-damage certified.

021 263 5457

Day or night - if it's flooding, call.

Waiting costs more

0-24 hours

Water wicks into underlay, skirting and framing. Extraction now saves the carpet.

24-72 hours

Mould starts in damp underlay and wall cavities. Drying gets harder and dearer.

72 hours +

Structural timber swells and delaminates. What was a clean-up becomes a repair job.

The process

How it works

1

Call

We'll answer your call any hour and aim to be on site within 3 hours. Damage can spread quickly so responding fast is crucial.

2

Assess

We assess the damage, plan out the job, and tell you what to expect before we start.

3

Extract

Truck-mounted extraction pulls standing water fast. We moisture-map carpet, underlay and framing.

4

Dry

Commercial dehumidifiers, air movers and zip wall containment run until readings say it's actually dry.

5

Prove

Final moisture readings and compliance reports for council inspection where required.

Work with us

Trade partners

Found water where it shouldn't be? Hand the drying off to us and get back to your day. One call, and we take it from extraction through to the compliance report.

Plumbers

You fix the leak - we handle what it left behind. Refer the drying and restoration to us, or hire our commercial drying gear (dehumidifier, air movers, zip wall) by the day for your own jobs. Moisture readings supplied so your customer knows it's actually dry.

Property managers

Wet carpet in a rental can't wait for a quote round. Priority response across Auckland, documented moisture readings and drying logs for the landlord and insurer, and end-of-tenancy cleans with receipts your agency can file.

Trade enquiries →

Or call 021 263 5457 and ask for Xavier.

Insurance claims

We document everything - moisture readings, photos, drying logs and compliance reports - so your claim has the paperwork it needs. Ask your insurer whether you can choose your own restoration contractor - many policies let you, and we're happy to work alongside your claim.

Flooding now? 021 263 5457