Clean Carpets.
Dry in Hours, Not Days.
Auckland Carpet Care is a family-owned, IICRC certified cleaning team serving all Auckland suburbs. We use truck-mounted hot water extraction — the method recommended by the NZ Wool Board — and promise results you'll see or we'll come back and make it right.
Five Services. One Trusted Team.
Every job comes with an honest assessment before we start — we'll always tell you what to expect, not just what you want to hear.
Carpet Cleaning
Hot water extraction (HWE) — the method recommended by most carpet manufacturers and the NZ Wool Board. Your carpets dry in 2–6 hours, not the days you get with inferior methods. No sticky residue, no harsh chemicals, and no mould risk under the underlay.
- Commercial truck-mounted hot water extraction for deeper results
- Full process: pre-vacuum, pre-spray, agitation, and high-powered extraction
- Dry in 2–6 hours — not days like some operators
- No residue left behind, so carpets stay cleaner for longer
- IICRC certified, trusted by homeowners and property managers
- Add-on: stain guard protection (up to 3 years coverage)
- Add-on: sanitisation and deodourisation treatment
Upholstery Cleaning
Your couch sees more of your family than anything else in the house. Over time, body oils build up on armrests and headrests — creating those dark patches that vacuuming can't shift. We deep clean sofas, armchairs, dining chairs, and mattresses.
- Sofas, couches, sectionals, armchairs, and ottomans
- Dining chairs and fabric surfaces — any room in the house
- Mattress cleaning — removes dust mites, allergens, and stains
- Removes body oil build-up on arm rests and headrests
- Truck-mounted HWE for deeper extraction than portable machines
- Safe for most fabric types — we assess before we start
- Just bought a second-hand suite? Let us make it hygienically clean
Stain Removal
Not all stains are equal — and we'll tell you honestly what we can remove before we start. Most stains lift cleanly. Old, set-in, or previously treated stains may need specialist products. We've seen them all: red wine, pet accidents, paint, blood, tomato sauce.
- Red wine, coffee, and coloured drinks — including old set-in marks
- Pet urine, pet accidents, and human accidents
- Food stains: tomato sauce, jelly, grease, and more
- Paint, lipstick, nail polish, and permanent marker
- Blood and mud — even dried and ground in
- Peroxide-based colour treatment for severe wine and cordial stains
- Honest upfront assessment — we tell you the likely outcome before starting
Some stains cannot be removed — we'll always tell you this before we start, not after.
Flood Damage & Restoration
When flooding happens, every hour matters. Water sitting in carpet for more than 24–48 hours begins growing mould beneath the underlay — and that mould can spread into walls and subfloor before you ever see it. We respond 24/7 and work fast.
- 24/7 emergency response — call us the moment it happens
- Water extraction and emergency drying within hours of your call
- Industrial air movers and dehumidifiers — not domestic equipment
- Carpet can be re-stretched and re-laid after drying if needed
- Mould prevention — we dry the building, not just the surface
- We assist with your insurance claim documentation
- IICRC certified flood restoration team
End-of-Tenancy Clean
Moving out? Don't risk losing your bond over carpet condition. Our end-of-tenancy carpet clean is recognised by property managers across Auckland, and our IICRC certification gives landlords confidence in the result.
- Leave the property spotless and ready for final inspection
- IICRC certification adds credibility with landlords and property managers
- We document the clean to support bond refund disputes if needed
- Stain treatment included where required
- Same-week bookings available — ideal for tight handover schedules
Structural Timber Drying
When a flood soaks through your carpet, the damage doesn't stop at the surface. Water wicks deep into wall linings, subfloor boards, and timber framing — standard drying equipment can't reach inside a wall cavity. We dry your building from the inside out.
- Moisture mapping — full scope of water penetration identified first
- Industrial air movers placed inside wall cavities and subfloor
- Dehumidification cycle — moisture extracted as air moves through structure
- Daily monitoring and logging until readings confirm structure is safe
- Drying completion report — evidence your insurer needs to close the claim
- Follows IICRC S500 water damage restoration standard
What Happens When You Call Us
From the moment water enters your home, the clock is ticking. Here's exactly what we do.
Our 7-Step Flood Restoration Process
Emergency Call
We answer 24/7. Response within 60 minutes for Auckland metro.
Assess & Document
Moisture readings taken across all affected materials and contents.
Water Extraction
Excess water and any sewage removed from all affected areas.
Make Safe
Liaise with electricians or builders where needed before drying begins.
Structural Dry
Industrial air movers and dehumidifiers dry carpet, walls, framing, and ceilings.
Re-lay Carpet
Carpet re-stretched and re-laid once fully dry, if required.
Clean & Sanitise
Deep clean and sanitisation to finish. Insurance report provided.
What Makes Us Different
There are plenty of carpet cleaners in Auckland. Here's what separates us.
IICRC Certified
Our team holds IICRC certification — the global standard for cleaning and restoration professionals. Not all operators are trained to this level.
NZ Wool Board Method
We use hot water extraction — the only method recommended by most carpet manufacturers and the NZ Wool Board for deep cleaning NZ carpets.
Dry in Hours, Not Days
Our twin-vacuum extraction system removes as much moisture as possible. Most carpets are dry within 2–6 hours — not the 24+ hours of lower-quality cleans.
Structural Timber Drying
We're one of the only Auckland operators with a tested system for drying structural frames — essential for flood reinstatement and insurance claims.
Insurance Support
We provide full drying documentation and reports to support your insurance claim — including moisture logs for structural drying jobs.
Satisfaction Guarantee
If you're not happy with the result, we'll come back and make it right. No argument, no fuss. That's our promise on every job.
Before & After
Real results from real Auckland homes — actual job photos, no stock images.
Have a job you'd like featured? Send us your photos →
Real Results from Auckland Carpet Care Customers
Trusted by homeowners across Auckland for professional cleaning that actually delivers.
Xavier saved my carpets after a pet accident. Fast, friendly, and my floors dried quickly — I was back to normal the same afternoon. Highly recommend!
Emma L.
Henderson, AucklandI needed an urgent stain removal before moving out. Xavier and the team were reliable, professional, and the free quote made it easy to say yes. The bond came back in full.
Mark T.
Māngere, AucklandHot water pipe burst while we were away for the weekend. Auckland Carpet Care were there within the hour. They handled the whole thing — insurance paperwork and all. Couldn't have been more grateful.
Sarah W.
Mt Eden, AucklandQuestions & Answers
Real answers from AKL Carpet Care — no jargon, no runaround.
Request a Free Quote
Fill in your details and we'll get back to you within the hour during business hours.
We'd love to hear from you
Whether it's a quick quote, an emergency flood, or advice on whether that stain will lift — just get in touch. We're a real Auckland family, not a call centre.
Opening Hours
Ready to Book?
Same-week bookings available. Free quotes by phone or our online calculator. Satisfaction guaranteed or we'll make it right.
Serving all Auckland suburbs · Mt Roskill, Henderson, North Shore, East Auckland, South Auckland & more